Replyco
E-commerce helpdesk that puts Amazon, eBay, shop and social messages with order details in one inbox
Replyco is the budget marketplace helpdesk that actually understands eBay cases and Amazon feedback; outgrow it on volume, not features.
Best for: European and multichannel sellers on Amazon and eBay who want an affordable shared inbox.
About Replyco
Replyco is a helpdesk built for online sellers: messages from Amazon, eBay, your own store and social channels land in one inbox alongside the order details, with tags, translations, templates, automatic replies and AI assistance. It adds eBay case management and Amazon/eBay feedback management. Pricing is ticket-based — from €9/month for 50 tickets, with the same number in USD or GBP — and there's a free trial and an affiliate program.
Key features
- Unified inbox for marketplace, store and social messages
- Order details beside every message
- Automatic replies, templates and AI assistance
- eBay case management
- Amazon and eBay feedback management
Pros & cons
Pros
- Very cheap entry tier
- Pay by ticket volume, not just seats
- Built for marketplace sellers, especially in Europe
Cons
- Ticket overage fees add up at volume
- Interface and docs partly German-first
- Less polished than Gorgias for Shopify-only stores
Supported platforms
Compare Replyco head-to-head
See how Replyco stacks up against the other leading customer service tools on price, platforms and features.
replyco.io
- Category
- Customer Service
- Pricing
- From €9/$9 per month (50 tickets); free trial
- Free trial
- Yes
- Affiliate program
- Direct
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Replyco FAQ
How much does Replyco cost?
Replyco pricing: From €9/$9 per month (50 tickets); free trial. A free trial or free plan is available.
Does Replyco work with Shopify, Amazon, WooCommerce?
Yes. Replyco supports Shopify, Amazon, WooCommerce, DTC.
Does Replyco have a free trial?
Yes — Replyco offers a free trial or free plan so you can test it before paying.
Who is Replyco best for?
European and multichannel sellers on Amazon and eBay who want an affordable shared inbox.
What are the best Replyco alternatives?
Top customer service alternatives to Replyco include Yotpo, Tidio, Gorgias.
Pairs well with Replyco
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