onWebChat
AI live chat software and chatbot to support and convert visitors 24/7
A budget-friendly live chat and AI chatbot combo with a real free tier; a solid pick for smaller sites, though it is a general website tool rather than a deep e-commerce integration.
Best for: Small businesses and store owners wanting an affordable live chat plus AI chatbot they can install on any website.
About onWebChat
onWebChat is live chat software with a customizable AI chatbot for websites. The chatbot trains on your website content, documents and FAQs to answer visitors automatically 24/7, with options for real human agents, lead capture and native plugins for easy installation.
Key features
- AI chatbot trained on website content, documents and FAQs
- Live human agent chat alongside the AI bot
- Full-site crawling and selective page indexing for knowledge
- Live product data sync
- Customizable widget colors, agent avatars and language
- Native plugins plus Android and iOS apps
Pros & cons
Pros
- Genuine free-forever plan with unlimited chats
- Affordable Pro AI tier at $8 per agent/month
- Combines AI chatbot with live human chat
Cons
- Not e-commerce-platform-specific (generic website tool)
- AI usage is credit-based beyond the free allotment
- Advanced features like white label require the paid plan
Supported platforms
onwebchat.com
- Category
- Customer Service
- Pricing
- Free forever plan; Pro AI $8/agent/month
- Free trial
- Yes
- Affiliate program
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onWebChat FAQ
How much does onWebChat cost?
onWebChat pricing: Free forever plan; Pro AI $8/agent/month. A free trial or free plan is available.
Does onWebChat work with WooCommerce, DTC?
Yes. onWebChat supports WooCommerce, DTC.
Does onWebChat have a free trial?
Yes — onWebChat offers a free trial or free plan so you can test it before paying.
Who is onWebChat best for?
Small businesses and store owners wanting an affordable live chat plus AI chatbot they can install on any website.
What are the best onWebChat alternatives?
Top customer service alternatives to onWebChat include Yotpo, Tidio, Gorgias.
Pairs well with onWebChat
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