Consio
AI phone platform for Shopify: AI voice agents on inbound calls and a power dialer for outbound
Consio brings phone into the Shopify stack; for brands whose customers call before buying, it's a high-leverage channel.
Best for: Shopify brands with high-ticket or considered purchases where customers still call.
About Consio
Consio is a phone platform built for Shopify merchants: AI voice agents answer inbound calls about orders and products, and a power dialer handles outbound calling such as abandoned-cart recovery, alongside SMS. Plans start at $60/month plus usage — AI voice at about $0.30 a minute and SMS at about $0.016 a message. Demos available; partner program on PartnerStack.
Key features
- AI voice agents for inbound calls
- Outbound power dialer
- SMS
- Shopify order and customer data
- Usage-based pricing
Pros & cons
Pros
- Phone support is rare among Shopify tools
- Transparent per-minute pricing
- Proven cart-recovery use case
Cons
- Usage costs add up with call volume
- Voice AI needs careful scripting
- Shopify only
Supported platforms
Compare Consio head-to-head
See how Consio stacks up against the other leading customer service tools on price, platforms and features.
consio.ai
- Category
- Customer Service
- Pricing
- From $60/mo + usage
- Free trial
- No
- Affiliate program
- PartnerStack
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Consio FAQ
How much does Consio cost?
Consio pricing: From $60/mo + usage.
Does Consio work with Shopify, DTC?
Yes. Consio supports Shopify, DTC.
Does Consio have a free trial?
Consio does not advertise a free trial; check their site for current offers.
Who is Consio best for?
Shopify brands with high-ticket or considered purchases where customers still call.
What are the best Consio alternatives?
Top customer service alternatives to Consio include Yotpo, Tidio, Gorgias.
Pairs well with Consio
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