Chatra
Simple live chat, chatbots, email and social messaging for online stores, now part of Brevo
Chatra is the simple, cheap way to start talking to shoppers; upgrade to an AI agent when chat volume justifies it.
Best for: Small online stores that want friendly live chat on day one.
About Chatra
Chatra adds live chat to a store website (or a messenger mode for async replies), with chatbots, email and social messaging in one inbox. It's quick to set up, has a free plan with no credit card, and is used by 45,000+ businesses and online stores. Chatra is now a Brevo company, which brings it alongside Brevo's email, SMS and CRM tools.
Key features
- Website live chat and messenger mode
- Chatbots
- Email and social messaging in one inbox
- Free plan, no credit card
- Brevo ecosystem integration
Pros & cons
Pros
- Very easy setup
- Free plan for small stores
- Pairs naturally with Brevo email/SMS
Cons
- Basic AI compared with newer agent platforms
- Fewer e-commerce actions than Gorgias-type helpdesks
- Future roadmap tied to Brevo
Supported platforms
Compare Chatra head-to-head
See how Chatra stacks up against the other leading customer service tools on price, platforms and features.
chatra.com
- Category
- Customer Service
- Pricing
- Free plan; paid plans available
- Free trial
- Yes
- Affiliate program
- Direct
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Chatra FAQ
How much does Chatra cost?
Chatra pricing: Free plan; paid plans available. A free trial or free plan is available.
Does Chatra work with Shopify, WooCommerce, DTC?
Yes. Chatra supports Shopify, WooCommerce, DTC.
Does Chatra have a free trial?
Yes — Chatra offers a free trial or free plan so you can test it before paying.
Who is Chatra best for?
Small online stores that want friendly live chat on day one.
What are the best Chatra alternatives?
Top customer service alternatives to Chatra include Yotpo, Tidio, Gorgias.
Pairs well with Chatra
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