Zipchat
One AI agent for on-site search, product pages, chat, WhatsApp, social DMs and email that sells and supports
Zipchat is a well-rounded conversion-first AI agent; watch the reply allowance during peak season.
Best for: Shopify and WooCommerce brands that want an always-on sales assistant on product pages.
About Zipchat
Zipchat is an AI agent that covers the whole shopping journey — on-site search, product-page questions, live chat, WhatsApp, social DMs and email — selling, supporting and taking actions. It reports 2,500+ e-commerce brands. Plans start at $64/month billed annually for about 300 conversations, every plan has a 7-day free trial and a 30-day money-back guarantee, and there's an affiliate program.
Key features
- AI agent across search, product pages, chat, WhatsApp, DMs and email
- Pre-sale product answers and recommendations
- Support actions and order lookups
- Multi-language
- Affiliate program
Pros & cons
Pros
- Covers sales and support in one agent
- 7-day trial plus 30-day money-back guarantee
- Strong fit for European and multilingual stores
Cons
- Reply caps mean overage fees on busy stores
- Annual billing for the lowest price
- Overlaps with your helpdesk if you already have one
Supported platforms
Compare Zipchat head-to-head
See how Zipchat stacks up against the other leading customer service tools on price, platforms and features.
zipchat.ai
- Category
- Customer Service
- Pricing
- From $64/mo (annual); 7-day free trial
- Free trial
- Yes
- Affiliate program
- Direct
Work on Zipchat? Claim this listing
Zipchat FAQ
How much does Zipchat cost?
Zipchat pricing: From $64/mo (annual); 7-day free trial. A free trial or free plan is available.
Does Zipchat work with Shopify, WooCommerce, DTC?
Yes. Zipchat supports Shopify, WooCommerce, DTC.
Does Zipchat have a free trial?
Yes — Zipchat offers a free trial or free plan so you can test it before paying.
Who is Zipchat best for?
Shopify and WooCommerce brands that want an always-on sales assistant on product pages.
What are the best Zipchat alternatives?
Top customer service alternatives to Zipchat include Yotpo, Tidio, Gorgias.
Pairs well with Zipchat
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