Userlike
Live chat and messaging hub with AI automation for websites and WhatsApp
A solid, privacy-conscious messaging and live-chat hub with add-on AI; a good European-friendly choice, though AI capability sits behind higher tiers.
Best for: Stores wanting one inbox for website chat plus WhatsApp/Messenger with optional AI automation.
About Userlike
Userlike is a live chat and customer messaging platform that unifies website chat, WhatsApp, and other channels in one inbox. Its AI Automation Hub builds GPT-powered chatbots and FAQ automations that resolve common questions and hand off to agents.
Key features
- Website live chat with customizable widget
- WhatsApp, Messenger, and SMS channels in one inbox
- AI Automation Hub with GPT-based chatbots
- FAQ automation and smart handoff
- Routing rules and analytics
- GDPR-focused hosting (EU)
Pros & cons
Pros
- Unifies web chat and messaging apps
- Optional AI chatbot layer
- EU data hosting and privacy focus
Cons
- Free plan is limited
- AI Automation Hub is a paid add-on
- Not ecommerce-specialized
Supported platforms
Compare Userlike head-to-head
See how Userlike stacks up against the other leading customer service tools on price, platforms and features.
userlike.com
- Category
- Customer Service
- Pricing
- Free plan available
- Free trial
- Yes
- Affiliate program
- —
Userlike FAQ
How much does Userlike cost?
Userlike pricing: Free plan available. A free trial or free plan is available.
Does Userlike work with Shopify, WooCommerce, DTC?
Yes. Userlike supports Shopify, WooCommerce, DTC.
Does Userlike have a free trial?
Yes — Userlike offers a free trial or free plan so you can test it before paying.
Who is Userlike best for?
Stores wanting one inbox for website chat plus WhatsApp/Messenger with optional AI automation.
What are the best Userlike alternatives?
Top customer service alternatives to Userlike include Yotpo, Tidio, Gorgias.
Pairs well with Userlike
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