Okendo
Reviews, ratings, UGC, surveys and referrals platform built for Shopify brands
A polished, Shopify-native reviews and customer-marketing suite that goes beyond basic star ratings into surveys and referrals.
Best for: Shopify DTC brands wanting reviews, UGC and survey data in one connected stack.
About Okendo
Okendo is a customer marketing platform for collecting product reviews, photo/video UGC, attribute ratings, zero-party survey data and referrals. It integrates tightly with Shopify and email/SMS tools like Klaviyo to enrich customer profiles.
Key features
- Product and merchant reviews with photos and video
- Attribute ratings (fit, quality) for richer review data
- Zero-party data surveys (Okendo Surveys)
- Referral program module
- Klaviyo and Meta/Google reviews syndication
Pros & cons
Pros
- Deep Shopify and Klaviyo integration
- Strong UGC and attribute-rating capture
- Combines reviews, surveys and referrals in one suite
Cons
- Primarily Shopify-focused
- Higher tiers get expensive for large catalogs
Supported platforms
Compare Okendo head-to-head
See how Okendo stacks up against the other leading customer service tools on price, platforms and features.
Okendo FAQ
How much does Okendo cost?
Okendo pricing: From $19/mo. A free trial or free plan is available.
Does Okendo work with Shopify, DTC?
Yes. Okendo supports Shopify, DTC.
Does Okendo have a free trial?
Yes — Okendo offers a free trial or free plan so you can test it before paying.
Who is Okendo best for?
Shopify DTC brands wanting reviews, UGC and survey data in one connected stack.
What are the best Okendo alternatives?
Top customer service alternatives to Okendo include Yotpo, Tidio, Gorgias.
Pairs well with Okendo
Complementary AI tools sellers commonly run alongside Okendo to cover the rest of their workflow.
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AI marketing copilot for product descriptions and brand-voice copy at scale
AI marketing copilot for product descriptions and brand-voice copy at scale
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Product sourcing and end-to-end fulfillment marketplace for dropshippers
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