MyAlice
Support and sales automation for growing eCommerce and DTC brands
A capable conversational commerce suite for WhatsApp-first brands that want support, marketing, and order management in one inbox; just contact them for pricing.
Best for: Growing consumer and DTC brands that sell and support customers primarily through WhatsApp and social messaging.
About MyAlice
MyAlice is a conversational support and sales platform that unifies WhatsApp, Instagram, Messenger, and live chat into a shared inbox with AI agents and chatbots. It handles customer support, order management, broadcasts, cart recovery, and post-purchase messaging for ecommerce brands.
Key features
- Shared inbox across WhatsApp, Instagram, Messenger, and live chat
- Built-in AI agents and chatbots available 24/7
- WhatsApp broadcasts, campaigns, and customer profiling
- Order management and sales reporting inside chat
- Post-sale messaging: order notifications and cart recovery
Pros & cons
Pros
- Strong omnichannel coverage centered on WhatsApp
- Combines support, marketing, and commerce in one tool
- Free trial available to test before committing
Cons
- Pricing not shown on the homepage
- Best suited to brands that rely heavily on WhatsApp
- Breadth of channels can mean a setup learning curve
Supported platforms
MyAlice FAQ
How much does MyAlice cost?
MyAlice does not publish standard pricing — contact them for a quote.
Does MyAlice work with Shopify, WooCommerce, DTC?
Yes. MyAlice supports Shopify, WooCommerce, DTC.
Does MyAlice have a free trial?
Yes — MyAlice offers a free trial or free plan so you can test it before paying.
Who is MyAlice best for?
Growing consumer and DTC brands that sell and support customers primarily through WhatsApp and social messaging.
What are the best MyAlice alternatives?
Top customer service alternatives to MyAlice include Yotpo, Tidio, Gorgias.
Pairs well with MyAlice
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