JivoChat
Omnichannel business messenger with live chat and AI assistant
An affordable, broad omnichannel messenger with useful AI assist; strong value for small teams, though not an AI-first support platform.
Best for: Budget-conscious stores wanting one app for chat, social, and calls with basic AI help.
About JivoChat
JivoChat is an omnichannel business messenger combining website live chat, email, phone, and social messaging in one app. It offers chatbots and an AI assistant to suggest replies and handle routine questions for online stores.
Key features
- Website live chat widget
- Channels for WhatsApp, Instagram, email, and phone
- Chatbots and AI reply assistance
- CRM and ecommerce integrations
- Desktop and mobile agent apps
- Visitor monitoring and triggers
Pros & cons
Pros
- Many channels including telephony
- Generous free plan for small teams
- Simple to deploy on stores
Cons
- AI features are lighter than specialists
- Interface can feel dense with all channels
- Advanced automation needs paid tiers
Supported platforms
Compare JivoChat head-to-head
See how JivoChat stacks up against the other leading customer service tools on price, platforms and features.
jivochat.com
- Category
- Customer Service
- Pricing
- Free plan available
- Free trial
- Yes
- Affiliate program
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JivoChat FAQ
How much does JivoChat cost?
JivoChat pricing: Free plan available. A free trial or free plan is available.
Does JivoChat work with Shopify, WooCommerce, DTC?
Yes. JivoChat supports Shopify, WooCommerce, DTC.
Does JivoChat have a free trial?
Yes — JivoChat offers a free trial or free plan so you can test it before paying.
Who is JivoChat best for?
Budget-conscious stores wanting one app for chat, social, and calls with basic AI help.
What are the best JivoChat alternatives?
Top customer service alternatives to JivoChat include Yotpo, Tidio, Gorgias.
Pairs well with JivoChat
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