CX Genie
No-code AI agents, workflows and human handoff for e-commerce support, free to start
CX Genie is the budget entry point for AI support; good value per conversation, with fewer commerce-specific actions than premium agents.
Best for: Small stores that want an AI support agent on a budget.
About CX Genie
CX Genie lets teams build AI support agents without code: train on your store data, go live in minutes with templates or a visual workflow builder, and hand off to humans when needed. It integrates with Shopify and WooCommerce and reports 100,000+ users. There's a free plan (200 conversations/month); paid plans start at $39.99/month, and there's a referral program.
Key features
- No-code AI agent builder
- Visual workflow editor
- Human collaboration and handoff
- Shopify and WooCommerce integrations
- Free plan with 200 conversations
Pros & cons
Pros
- Free plan and low paid tiers
- Fast setup with templates
- Generous conversation limits per dollar
Cons
- Less e-commerce-specific depth than specialist tools
- Brand polish behind bigger names
- Advanced workflows take time to tune
Supported platforms
Compare CX Genie head-to-head
See how CX Genie stacks up against the other leading customer service tools on price, platforms and features.
cxgenie.ai
- Category
- Customer Service
- Pricing
- Free plan; paid from $39.99/mo
- Free trial
- Yes
- Affiliate program
- Direct
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CX Genie FAQ
How much does CX Genie cost?
CX Genie pricing: Free plan; paid from $39.99/mo. A free trial or free plan is available.
Does CX Genie work with Shopify, WooCommerce, DTC?
Yes. CX Genie supports Shopify, WooCommerce, DTC.
Does CX Genie have a free trial?
Yes — CX Genie offers a free trial or free plan so you can test it before paying.
Who is CX Genie best for?
Small stores that want an AI support agent on a budget.
What are the best CX Genie alternatives?
Top customer service alternatives to CX Genie include Yotpo, Tidio, Gorgias.
Pairs well with CX Genie
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