Chatbase
The complete platform for building and deploying AI support agents
A popular, easy-to-use AI support agent builder with transparent pricing and a usable free tier, ideal for self-serve ticket deflection.
Best for: Stores and SaaS teams that want a quick, self-serve AI support agent trained on their own help content.
About Chatbase
Chatbase is a platform for building and deploying AI support agents trained on your business's own content. The agents automate customer support to reduce ticket volume and resolve issues faster.
Key features
- Build AI support agents trained on your own data
- Embeddable chat widget for your site
- Free tier with monthly message credits
- Access to advanced AI models on paid plans
- AI actions and add-ons to extend agents
Pros & cons
Pros
- Free plan to start, then transparent paid tiers from $32/mo
- Easy no-code agent creation trained on your content
- Trusted by thousands of businesses
Cons
- Message-credit limits can add cost at higher volumes
- Free-plan agents are deleted after 14 days of inactivity
- Not e-commerce-specific (general support tool)
Supported platforms
chatbase.co
- Category
- Customer Service
- Pricing
- Free plan available
- Free trial
- Yes
- Affiliate program
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Chatbase FAQ
How much does Chatbase cost?
Chatbase pricing: Free plan available. A free trial or free plan is available.
Does Chatbase work with Shopify, WooCommerce, DTC?
Yes. Chatbase supports Shopify, WooCommerce, DTC.
Does Chatbase have a free trial?
Yes — Chatbase offers a free trial or free plan so you can test it before paying.
Who is Chatbase best for?
Stores and SaaS teams that want a quick, self-serve AI support agent trained on their own help content.
What are the best Chatbase alternatives?
Top customer service alternatives to Chatbase include Yotpo, Tidio, Gorgias.
Pairs well with Chatbase
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