Manychat
Chat marketing automation for Instagram DMs, WhatsApp, TikTok, Messenger and SMS
Manychat is the default for social DM automation; cheap to start and quick to pay off if your audience lives in Instagram comments.
Best for: Brands and creators selling through Instagram and TikTok who want comments and DMs to convert.
About Manychat
Manychat automates two-way conversations in Instagram DMs, WhatsApp, TikTok, Facebook Messenger and SMS: comment-to-DM flows, lead capture, product recommendations and follow-ups that turn social engagement into sales. It's used by 1M+ creators, marketers and brands. There's a free plan; paid plans start at $14/month and scale with contacts.
Key features
- Instagram comment-to-DM automation
- WhatsApp, TikTok, Messenger and SMS flows
- Lead capture and product recommendations in chat
- Visual flow builder
- Shopify integration
Pros & cons
Pros
- Free plan and cheap paid tiers
- Massive user base and template library
- Strong for Instagram-led brands
Cons
- Pricing rises with contacts
- Platform rules (Meta/WhatsApp) limit what you can send
- Not a full email/SMS platform
Supported platforms
Compare Manychat head-to-head
See how Manychat stacks up against the other leading email & sms tools on price, platforms and features.
manychat.com
- Category
- Email & SMS
- Pricing
- Free plan; paid from $14/mo
- Free trial
- Yes
- Affiliate program
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Manychat FAQ
How much does Manychat cost?
Manychat pricing: Free plan; paid from $14/mo. A free trial or free plan is available.
Does Manychat work with Shopify, TikTok Shop, DTC?
Yes. Manychat supports Shopify, TikTok Shop, DTC.
Does Manychat have a free trial?
Yes — Manychat offers a free trial or free plan so you can test it before paying.
Who is Manychat best for?
Brands and creators selling through Instagram and TikTok who want comments and DMs to convert.
What are the best Manychat alternatives?
Top email & sms alternatives to Manychat include Postscript, Klaviyo, Yotpo.
Pairs well with Manychat
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