Customer.io
Turn customer data into personalized experiences across every channel.
Customer.io is a flexible, data-driven engagement platform with an easy free trial; its power comes with a more technical, behavior-centric setup.
Best for: Product and growth teams that want granular, first-party-data-driven behavioral messaging across channels.
About Customer.io
Customer.io is a data-driven customer engagement platform that builds personalized, automated journeys across channels using first-party data. It is trusted by 9,000+ brands for behavioral, triggered messaging that gets more powerful over time.
Key features
- Behavioral, data-triggered automation
- Personalized customer journeys across channels
- First-party data activation
- Content creation tooling
- Email, SMS, push, and in-app messaging
Pros & cons
Pros
- 14-day free trial with no credit card required
- Powerful behavioral and data-driven triggering
- Trusted by 9,000+ brands
Cons
- Headline plan pricing not shown on the homepage
- Data-centric setup can require technical effort
- More builder-oriented than templated tools
Supported platforms
customer.io
- Category
- Email & SMS
- Pricing
- 14-day free trial
- Free trial
- Yes
- Affiliate program
- —
Customer.io FAQ
How much does Customer.io cost?
Customer.io pricing: 14-day free trial. A free trial or free plan is available.
Does Customer.io work with DTC, Shopify, WooCommerce?
Yes. Customer.io supports DTC, Shopify, WooCommerce.
Does Customer.io have a free trial?
Yes — Customer.io offers a free trial or free plan so you can test it before paying.
Who is Customer.io best for?
Product and growth teams that want granular, first-party-data-driven behavioral messaging across channels.
What are the best Customer.io alternatives?
Top email & sms alternatives to Customer.io include Postscript, Klaviyo, Yotpo.
Pairs well with Customer.io
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