SellerTrove

Constant Contact vs Klaviyo

A side-by-side comparison for e-commerce sellers — platforms, pricing, free trials and ROI.

Constant Contact logo
Constant Contact

Approachable email and SMS marketing for small businesses

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Klaviyo logo
Klaviyo

Email & SMS marketing built on unified customer data for ecommerce

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CategoryEmail & SMSEmail & SMS
Platforms
Shopify
WooCommerce
DTC
Shopify
WooCommerce
DTC
PricingFree trial; paid from $12/moFree up to 250 contacts; paid from $20/mo
Free trial Yes Yes
Affiliate program
Direct
Direct
ROIReady-made templates and automations let time-strapped small sellers launch revenue-driving campaigns in minutes.Automated flows like abandoned cart and welcome series typically drive 30-40% of total email revenue on autopilot.

Which should you choose?

Constant Contact

Small DTC and brick-and-mortar sellers who want simple, reliable email without a learning curve.

Klaviyo

DTC and Shopify/WooCommerce brands that treat email and SMS as a primary, data-driven retention channel.

Constant Contact

Pros

  • Very approachable for beginners and non-technical small-business owners
  • Reliable deliverability with strong phone and live support
  • Templates and event tools cover more than just ecommerce campaigns

Cons

  • Automation and segmentation are basic versus ecommerce-native rivals
  • Pricing per contact gets expensive as lists grow
  • Limited revenue attribution and dynamic product blocks

Klaviyo

Pros

  • Most powerful ecommerce data and segmentation engine on the market
  • Excellent revenue attribution shows exactly what each email earns
  • Vast library of integrations and benchmark data for ecommerce

Cons

  • Per-contact pricing gets expensive fast as your list grows
  • Feature depth creates a learning curve for beginners
  • SMS is billed separately and adds meaningfully to the bill

Other tools to consider

SMS marketing platform purpose-built for Shopify brands

Turns SMS into a measurable revenue channel, with top brands earning a strong multiple on every dollar of texting spend.
🛍️ Shopify🚀 DTC / Own Store
Free trial; usage-based, paid plans from $100/mo
Free trial
Affiliate

Collect, manage, and display product reviews and UGC for ecommerce

Automated review collection grows ratings volume and lifts on-site conversion with social proof.
🛍️ Shopify🧩 WooCommerce🚀 DTC / Own Store
Free plan; paid from $79/mo
Free trial
Affiliate

AI marketing copilot for product descriptions and brand-voice copy at scale

Generates a product description in under a minute, cutting hours of copywriting across large catalogs.
🛍️ Shopify📦 Amazon🧩 WooCommerce🚀 DTC / Own Store
7-day free trial; paid from $39/mo
Free trial
Affiliate

AI-driven ecommerce personalization and product recommendations for Shopify brands

Surfaces relevant recommendations and upsells throughout the shopping journey to raise average order value and reduce abandoned carts for Shopify merchants.
🛍️ Shopify🚀 DTC / Own Store
Free trial

product reviews shopify, shopify reviews app, best review app for shopify, shopify product

🛍️ Shopify
Free plan available
Free trial
Affiliate

Easy, low-cost mass SMS marketing with automation and keywords

Lets businesses run bulk SMS campaigns and autoresponders to reach their list at scale starting at $29/month.
🚀 DTC / Own Store🛍️ Shopify🧩 WooCommerce
Free plan available; paid from $29/month
Free trial
Affiliate