AfterShip vs Locus
A side-by-side comparison for e-commerce sellers — platforms, pricing, free trials and ROI.
| Category | Customer Service | Inventory & Ops |
|---|---|---|
| Platforms | Shopify Amazon WooCommerce DTC | DTC |
| Pricing | Free plan up to 50 shipments/mo; paid from $11/mo | — |
| Free trial | Yes | No |
| Affiliate program | Direct | — |
| ROI | Proactively answers 'where is my order' before customers ask, deflecting a large share of WISMO tickets that otherwise dominate ecommerce support. | Optimize dispatch and last-mile routing across channels to lower delivery costs while improving on-time performance. |
Which should you choose?
AfterShip
DTC and multi-channel stores wanting branded post-purchase tracking that reduces WISMO support tickets.
Locus
Enterprise retailers and logistics teams that need to optimize dispatch and last-mile delivery at scale.
AfterShip
Pros
- Best-in-class carrier coverage so almost any shipment is trackable
- Generous free tier and low entry price for small stores
- Branded tracking pages cut 'where is my order' support tickets
Cons
- Per-shipment quota pricing escalates quickly at higher volume
- Returns, tracking, and other modules are billed separately and add up
- Deeper customization and analytics gated behind pricier tiers
Locus
Pros
- Enterprise-grade, API-first and modular
- Strong global customer base and analyst recognition
- Focused on measurable delivery cost and efficiency gains
Cons
- Pricing is not transparent (enterprise/demo only)
- Aimed at large enterprises, not small online sellers
- Focused on logistics/last-mile rather than storefront operations
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