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Zendesk pricing (2026)

Plans, real monthly cost, how it compares on price, and cheaper alternatives.

Price-tracked · updated October 2026

Pricing
Free trial; paid from $19/agent/mo
Free plan/trial
Advertised
Price rank
47th cheapest / 80

Among the 80 customer service tools we track with public pricing, Zendesk (~$19/mo) ranks 47th cheapest.

Cheaper customer service alternatives

Alhena AI logoAlhena AI
Free
Free plan available
Bindwise logoBindwise
Free
Free plan available
Botpress logoBotpress
Free
Free to start
Chat Data logoChat Data
Free
Free plan available
Chatbase logoChatbase
Free
Free plan available
All Zendesk alternatives →
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Zendesk pricing — FAQ

How much does Zendesk cost?

Zendesk: Free trial; paid from $19/agent/mo. A free trial or free plan is available.

Is Zendesk expensive?

At ~$19/mo, Zendesk is the 47th cheapest of 80 customer service tools we track. Cheaper options include Alhena AI, Bindwise, Botpress.

Does Zendesk have a free plan?

Yes — Zendesk offers a free trial or free plan so you can test it before paying.