Zendesk pricing (2026)
Plans, real monthly cost, how it compares on price, and cheaper alternatives.
Price-tracked · updated June 2026
Pricing
Free trial; paid from $19/agent/mo
Free plan/trial
Yes
Price rank
14th cheapest / 24
Among the 24 customer service tools we track with public pricing, Zendesk (~$19/mo) ranks 14th cheapest.
Cheaper customer service alternatives
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Zendesk pricing — FAQ
How much does Zendesk cost?
Zendesk: Free trial; paid from $19/agent/mo. A free trial or free plan is available.
Is Zendesk expensive?
At ~$19/mo, Zendesk is the 14th cheapest of 24 customer service tools we track. Cheaper options include Chaty Chat Buttons & WhatsApp, Dondy: WhatsApp Marketing+Chat, EAZE Button.
Does Zendesk have a free plan?
Yes — Zendesk offers a free trial or free plan so you can test it before paying.