Zendesk pricing (2026)
Plans, real monthly cost, how it compares on price, and cheaper alternatives.
Price-tracked · updated July 2026
Pricing
Free trial; paid from $19/agent/mo
Free plan/trial
Yes
Price rank
42nd cheapest / 68
Among the 68 customer service tools we track with public pricing, Zendesk (~$19/mo) ranks 42nd cheapest.
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Zendesk pricing — FAQ
How much does Zendesk cost?
Zendesk: Free trial; paid from $19/agent/mo. A free trial or free plan is available.
Is Zendesk expensive?
At ~$19/mo, Zendesk is the 42nd cheapest of 68 customer service tools we track. Cheaper options include Alhena AI, Bindwise, Botpress.
Does Zendesk have a free plan?
Yes — Zendesk offers a free trial or free plan so you can test it before paying.