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Freshdesk pricing (2026)

Plans, real monthly cost, how it compares on price, and cheaper alternatives.

Price-tracked · updated October 2026

Pricing
Free plan; paid from $15/agent/mo
Free plan/trial
Advertised
Price rank
43rd cheapest / 80

Among the 80 customer service tools we track with public pricing, Freshdesk (~$15/mo) ranks 43rd cheapest.

Cheaper customer service alternatives

Alhena AI logoAlhena AI
Free
Free plan available
Bindwise logoBindwise
Free
Free plan available
Botpress logoBotpress
Free
Free to start
Chat Data logoChat Data
Free
Free plan available
Chatbase logoChatbase
Free
Free plan available
All Freshdesk alternatives →
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Freshdesk pricing — FAQ

How much does Freshdesk cost?

Freshdesk: Free plan; paid from $15/agent/mo. A free trial or free plan is available.

Is Freshdesk expensive?

At ~$15/mo, Freshdesk is the 43rd cheapest of 80 customer service tools we track. Cheaper options include Alhena AI, Bindwise, Botpress.

Does Freshdesk have a free plan?

Yes — Freshdesk offers a free trial or free plan so you can test it before paying.