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Freshdesk pricing (2026)

Plans, real monthly cost, how it compares on price, and cheaper alternatives.

Price-tracked · updated July 2026

Pricing
Free plan; paid from $15/agent/mo
Free plan/trial
Yes
Price rank
38th cheapest / 68

Among the 68 customer service tools we track with public pricing, Freshdesk (~$15/mo) ranks 38th cheapest.

Cheaper customer service alternatives

Alhena AI logoAlhena AI
Free
Free plan available
Bindwise logoBindwise
Free
Free plan available
Botpress logoBotpress
Free
Free to start
Chat Data logoChat Data
Free
Free plan available
Chatbase logoChatbase
Free
Free plan available
All Freshdesk alternatives →
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Freshdesk pricing — FAQ

How much does Freshdesk cost?

Freshdesk: Free plan; paid from $15/agent/mo. A free trial or free plan is available.

Is Freshdesk expensive?

At ~$15/mo, Freshdesk is the 38th cheapest of 68 customer service tools we track. Cheaper options include Alhena AI, Bindwise, Botpress.

Does Freshdesk have a free plan?

Yes — Freshdesk offers a free trial or free plan so you can test it before paying.