Freshdesk pricing (2026)
Plans, real monthly cost, how it compares on price, and cheaper alternatives.
Price-tracked · updated June 2026
Pricing
Free plan; paid from $15/agent/mo
Free plan/trial
Yes
Price rank
11th cheapest / 24
Among the 24 customer service tools we track with public pricing, Freshdesk (~$15/mo) ranks 11th cheapest.
Cheaper customer service alternatives
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Freshdesk pricing — FAQ
How much does Freshdesk cost?
Freshdesk: Free plan; paid from $15/agent/mo. A free trial or free plan is available.
Is Freshdesk expensive?
At ~$15/mo, Freshdesk is the 11th cheapest of 24 customer service tools we track. Cheaper options include Chaty Chat Buttons & WhatsApp, Dondy: WhatsApp Marketing+Chat, EAZE Button.
Does Freshdesk have a free plan?
Yes — Freshdesk offers a free trial or free plan so you can test it before paying.