Rich Returns vs Shopkeeper
A side-by-side comparison for e-commerce sellers — platforms, pricing, free trials and ROI.
Branded returns and exchanges for Shopify that steer refunds into exchanges and store credit
| Category | Inventory & Ops | Pricing & Profit |
|---|---|---|
| Platforms | Shopify DTC | Amazon |
| Pricing | From $19/mo; free trial | Free trial; paid from $30/mo |
| Free trial | Yes | Yes |
| Affiliate program | Direct | Direct |
| ROI | Keep revenue on returns by offering exchanges and store credit first. | Gives an at-a-glance true profit number and reorder forecasts, saving hours of spreadsheet bookkeeping. |
Which should you choose?
Small to mid-size Shopify brands that want exchanges instead of refunds.
Amazon FBA private-label sellers who want a visually clean profit and forecasting dashboard and sell across multiple Amazon international marketplaces.
Rich Returns
Pros
- Affordable entry
- Free trial
- Pushes customers to exchanges
Cons
- Per-return overage fees
- Shopify only
- Fewer integrations than enterprise returns tools
Shopkeeper
Pros
- One of the cleaner and more visually intuitive Amazon profit dashboards available
- Multi-marketplace view is useful for sellers active in Amazon US plus international stores
- Sales forecasting integrated alongside profit data is helpful for inventory planning
- Free trial and affordable starting price from $30/mo
Cons
- Amazon-only; not suited to multichannel or DTC sellers wanting a unified P&L
- Profit analytics depth is shallower than Sellerboard — fewer advanced features like PPC or reimbursements
- COGS entry is manual with no API-based syncing from purchase order tools
Other tools to consider
Product sourcing and end-to-end fulfillment marketplace for dropshippers
Real-time Amazon profit analytics with PPC and inventory insights
Multichannel listing, repricing and inventory sync for Amazon, Walmart, Shopify and more
Budget Amazon repricer with Buy Box, private-label strategies, forecasting and a profit calculator
Real-time inventory and bundle sync between Shopify, Etsy, Amazon, eBay, Faire, Square and WooCommerce
Inventory, purchasing and true per-order profit in one auditable ledger for multichannel sellers